(Latest update of Car Rental Terms at 2026-09-21)
Car types
Reservations are always confirmed for a given Car Group-not for a specific car model. We cannot
guarantee a specific make or model. Any specific cars menthioned are simply typical examples of the size,
specifications and performance applying to that car group.
State/Border Restrictions
Vehicles are NOT permitted to be taken out of Greek borders.
Collection Time
Your vehicle will only be held available for up to one hour after the agreed collection time, you must
contact us if you arrive after this time.
Included in your booking cost:
- Mileage Allowance
The Vehicle is provided with an unlimited Kilometer / Mileage Allowance. - Third Party Liability Insurance
Third party motor liability insurance is provided in accordance with local legislation.
More information is available locally. - Roadside Assistance
24 hour roadside assistance is provided. - Taxes & Surcharges
Your booking includes all local taxes and premium location fee.
Deposit
The amount authorised/collected is generally the vehicle excess and the fuel deposit. The credit card will need to be in the name of the main or the additional driver.
Refunds
No credit will be given for the unused portion of the Rental Period or Remaining Fuel.
Additional Drivers
Any additional drivers are arranged for and paid for locally and are not included in the basic rental price.
Additional drivers must present either passport or ID in addition to drivers licence. Minimum/Maximum age restrictions apply.
Fuel
Fuel is paid by client and must return the vehicle with the same amount as he collected or the difference
will be charged locally.
This is paid locally by you.
- Fines and Penalties
You are responsible for the cost of any parking fines or other penalties incurred whilst the Vehicle is on rent to you. The supplier will pass the relevant charge on to you plus any administrative
expenses.
Special Requests
Special Request items are available On Request and if applicable are Subject to Availability and Seasonal
Variation, and will be provided by location. Special requests cannot be guaranteed.
Insurance
The customer understands that all insurance cover is provided by the company supplying the vehicle for
rental. Liability for claims in excess of the insurance cover purchased rests with the hirer of the vehicle.
The company does not provide insurance cover of any kind in relation to the hire of the vehicle and is not
liable for damages incurred in the event of an accident.
Collision Damage Waiver (CDW) with excess amount
Is included in the booking cost and reduces your financial liability up to a maximum of :
€800.00 for car groups A, BA, B, BB, B1, CA, C, CAD
€900.00 for car groups A1, D, DD, D1, D2,K, KA,KK, E1, F, F1D
€1200.00 for car groups A2,H, H1, IB,J,JA, J1, J1A, J2, J2A, J3A, M, MD, M1,M1A, M1D,N,NA,P,
€1300.00 for car group IA
€2.000.00 for car group J4, €2.200.00 for car group L
*Note: In case of accident, you must contact the police and report the incident immediately, and submit a copy of the police report and the rental agreement to the rental location. CDW protection does not apply beyond the rental date agreed with the pickup location. For details of this insurance, please check with the supplier on collection of the Vehicle.
Full Damage Waiver (FDW)
FDW limits the liability in case of accidents to €0 (Zero) by paying the daily amount agreed with the
company
Wheels / Underside and Glass (WUG)
The company provides an optional insurance which covers damages to wheels, tires, glasses or damages
caused to the underside of the car as far as they were not done intentionally or as a result of negligence or
oversight.
**Please note that damages to the interior of the car (upholstery, dashboard, r/cd) as well as keys, wheel
cover, antennas,etc are not covered by any insurance unless they were caused in an accident.Therefore,
despite the extra insurances, our car rental partner may still reserve an amount up to 200 euro for damages that are not covered by any other insurance.
Ferry travel / Ferry insurance:
Vehicles can be taken, by ferry, to other parts of Greece only after coordination with the company.
However, the insurance provided does NOT cover ferry travel.
Exceptions in CDW, FDW & WUG:
- Charges for any of the damages written below will be charged directly to the client, the most important are the following: Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, interior of the car, spare key and car jack, hubcap, lights, gas cap, damage to upholstery of a car, damages to the roof, damages caused by roof rack and any luggage on it, extreme dirtiness in a car, personal belongings in a rented car, damage due to negligence, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turned on electrical devices, loss of car documents, loss of registration plate. The car rental company, in any case, is not obligated to replace a flat tyre or damages in music devices (radio, CD/mp3 player, etc.).
- Towing costs are not covered by any insurance.
- The company will not refund any telephone, taxi or hotel costs.
The company will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving, driving without care and attention or damages caused by negligence,and traffic violations. - The client will accept direct responsibility in respect of such claims.
Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.
Theft Protection (TP)
Is included in the booking cost, in the case of theft or fire, you must contact the police and report the
incident immediatelly, and submit a copy of the police report, the rental agreement and the Vehicles keys to the rental location. Responsibility is non-waiverable in case of theft or damages due to a theft attempt (excess applies). Theft protection does not apply beyond the rental date agreed with the pickup location.
Cancellation policy
24 hours prior to arrival no cancellation fee is required, less than 24 hours a cancellation fee equal to the deposit given at the time of reservation/confirmation is required. Terms and Conditions and Prices are subject to change without further notice.